This website is operated by Stadium Avenue.
On this site, the terms “we”, “us” and “our” refer to Stadium Avenue. Stadium Avenue provides this website to you, the user, including all the information, tools and services available provided by Stadium Avenue, subject to your acceptance of all terms, conditions, policies and notices set forth herein.

By visiting this site and/or purchasing one of our products, you agree and accept to be bound by the following terms and conditions (“Terms and Conditions”, “Terms and Conditions”, “Conditions”), including additional terms, conditions and policies referred to herein and/or accessible by hyperlink. These Terms and Conditions of Sale and Use apply to all users of this Site, including but not limited to users who browse the Site, who are vendors, customers, merchants, and/or content contributors.

Please read these Terms and Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these Terms and Conditions of Use. If you do not accept all the terms and conditions of this agreement, then you must not access the website or use the services offered on it.

All new features and tools that will be added to this shop in the future will also be subject to these Terms and Conditions of Use. You can view the most recent version of the Terms and Conditions of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes on our website. It is your responsibility to check this page regularly to see if any changes have been made. Your continued use of or access to the Website after any changes are posted constitutes your acceptance of those changes.

The titles used in this agreement are included for your ease of reading. They do not limit or affect the application of these Terms.


Accès au site

The website https://stadium-avenue.com// offers online sales of stays. The site is accessible free of charge from anywhere to any User with Internet access. All costs incurred by the User to access the service (computer hardware, software, Internet connection, etc.) are at his/her expense.
We reserve the right to refuse access to the services to any person at any time, for any reason whatsoever.

By accepting these Terms and Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.

Intellectual Property

The brands, logos, signs as well as all the contents of the site (texts, images, sound…) are protected by the Intellectual Property Code and more particularly by copyright.
The Stadium Avenue brand is a trademark registered by Stadium Avenue with the INPI. Any representation and/or reproduction and/or partial or total exploitation of this brand, of any nature whatsoever, is totally prohibited.

The User must request prior authorisation from the site for any reproduction, publication or copy of the various contents. He or she undertakes to use the contents of the site in a strictly private context; any use for commercial and advertising purposes is strictly forbidden.
Any total or partial representation of this site by any process whatsoever, without the express authorisation of the website operator would constitute an infringement.

It is reminded that the User who reproduces, copies or publishes the protected content must cite the author and its source.


Stadium Avenue reserves the right to update, modify or correct the content of its site at any time without notice. Stadium Avenue gives no explicit or implicit guarantee and assumes no responsibility regarding the use of the information and elements of the site. The user is solely responsible for the use of the elements and information.

Under no circumstances shall Stadium Avenue and the third parties mentioned on its site be held liable, under an action for contractual liability, tort, or any other action, for any direct or indirect damage, of any nature whatsoever, or for any prejudice, in particular of a financial or commercial nature resulting from the use of its site or any information obtained on its site.

Stadium Avenue does not guarantee that the software used on the site, the information, the online applications, or the other services provided through the site are error-free and that their operation will be uninterrupted.

Stadium Avenue shall not be held liable in the event of contamination of the computer equipment of Internet users resulting from the propagation of a virus or other computer infections. It is the responsibility of the user of this site to take all appropriate measures to protect his or her own data and/or software from contamination by possible viruses.

The services and sales provided by Stadium Avenue are governed by its general and special terms and conditions of sale, which are available online, in brochures, in agencies and included in offers and sales contracts.



All prices are shown in Euro (€) and include VAT. It is up to the customer to check the final price when making the reservation.

Only the services explicitly mentioned in the travel descriptions are included in the price indicated.

Unless contraindicated in the description of the trip, the following services are never included in the price indicated online:

  • Any service prior to check-in on departure, or after passing through customs on return.
  • Expenses of a personal nature (tips, souvenirs, miscellaneous deposits etc…).
  • Vaccination and visa fees
  • Insurance fees
  • Excess luggage
  • Optional excursions as well as any services not included in the trip description. Only the services listed in the sales contract are considered included.

Price review

Stadium Avenue undertakes to display the prices of services on its site in the most truthful manner. However, the prices of our services are given as /indicative. Only the price appearing on the sales contract is binding.

Stadium Avenue reserves the right to modify prices both upwards and downwards between the day of booking and up to 30 days before departure to take account of significant variations in the following points:

  1. Fees and taxes relating to the services offered, such as landing, embarkation and/or disembarkation taxes at ports and airports.
  2. Exchange rates applied to the trip or stay (the reference rate being the US Dollar ($) compared to the Euro (€))
  3. Cost of transport, linked in particular to the cost of fuel expressed in US Dollars ($). Its value is then passed on in proportion to their share in the calculation of the price of the booked trip.

A price revision cannot take place less than 30 days before departure.

In the event of a significant increase in price, estimated by Stadium Avenue to be more than 10% of the total initial price of the trip, the customer may cancel his or her reservation free of charge provided that he or she expresses the wish to do so directly to Stadium Avenue within 72 hours of the price change communicated by Stadium Avenue. Failing this, cancellation costs as provided for in the Cancellation Conditions of Stadium Avenue, shall be charged to the customer.
No dispute concerning the price of the trip shall be taken into consideration.


Registration for one of the Stadium Avenue trips can only be made by Stadium Avenue or through a state licensed agency. The agencies act independently, without solidarity, and cannot be considered as branch offices of the organiser.

TAny reservation for which the balance has been paid in due time is considered to be confirmed by Stadium Avenue.

Special terms of payment can be set up at the client’s request (and subject to Stadium Avenue’s acceptance), for any other reservation, and in order to confirm the stay, payment must be made in the following manner:

  • Payment of the total price of the stay at the time of the booking request, by credit card directly on our website, or bank transfer by contacting us.

Any unsold reservation relieves Stadium Avenue of all its obligations, but does not relieve the client of his or her responsibilities.

When you subscribe to a service, Stadium Avenue enters into an agreement on the condition that you can actually book the services offered. Stadium Avenue organises this trip and undertakes to keep availability up to date on its website, but does not control the availability of all services offered by another party. In this context, Stadium Avenue reserves the right to cancel the contract up to 3 (three) working days following receipt of the agreed sum, in which case Stadium Avenue shall refund the sums paid within 5 working days after payment.

Receiving your tickets

The receipt of travel documents is, unless otherwise specified, carried out by mail, in PDF format. As a rule, all travel documents will be sent to you no later than one week before the day of your departure.

Certain elements of your trip (such as the match ticket), have exceptional modes of reception, beyond the control of Stadium Avenue, which is subject to the conditions of its suppliers. Documents can sometimes be issued up to 24 hours before the event. Some match tickets can be collected on site, on the day of the match or the day before the match. In the case of a so-called exceptional reception, the client is informed of this even before making the reservation request.

The omission of these details concerning the mode of reception by the customer cannot be used as a reason for cancellation after confirmation of the reservation. The customer wishing to cancel their trip for this reason will be charged a cancellation fee as explained in the Stadium Avenue Cancellation Conditions.

E Ticket

The vast majority of sports tickets are issued to the customer in the format e-ticket (e-ticket). The use of this format is very widespread and is detailed in the Frequently Asked Questions (link) as well as on the back of each e-ticket. Stadium Avenue is available to help customers understand the use of this format. No complaints regarding the e-ticket format and its misuse will be taken into consideration.



Pre-departure modification

Any modification request from the customer must be communicated to Stadium Avenue by e-mail or telephone. Taking the risk of carrying out the trip under conditions different from those previously established by the sales contract exposes the client to the invalidity of services. In this case, Stadium Avenue shall not be held liable in the absence of any request for modification whatsoever.

In the event of non-attendance at a scheduled flight, the airline may cancel the return flight. In this case, the customer will have the possibility, at his or her own expense, to buy new return tickets. Stadium Avenue will then do its utmost to guarantee the other services of the trip, without being bound to do so. Should additional costs apply as a result of a failure to appear for a scheduled flight, these costs shall be borne by the customer.

Failure to check in at the place of departure of the air travel, caused by a delay in pre-routing by air, rail or land, whatever the cause, is not exempt from cancellation fees, and does not entail the liability of Stadium Avenue.

As a general rule, any non-consumed services (hotel nights, meals, excursions, etc…) cannot be reimbursed by Stadium Avenue due to the client’s failure to appear at the place and on the date initially planned.

Any request for modification of the file from the client will not entail any file fees : neither the departure date, nor the initially planned routing, nor the place of destination, nor the first week of the stay or others are modified, and that it occurs in the following cases :

-extension of trip
-Increase in the number of participants

Thus, any other request for modification of the file from the client, made under conditions other than those indicated in the previous paragraph, will be considered as a cancellation followed by a new registration. Where applicable, cancellation fees will apply.

Cancellations are considered to be requests from the customer resulting in :

  • A change of the starting city
  • .

  • A change of destination
  • .

  • A hotel modification
  • A change of departure date
  • .

Any other change to the reservation before departure, at the initiative of the client, will result in the collection of the following charges :


(in working days)

More than 60 days before departure 16€ per person
59 to 30 days before departure 40€ per person
30 to 15 days before departure 77€ per person
Less than 15 days before departure 153€ per person

Modification after departure

Any abbreviated trip or any service not consumed by the customer will not give the right to any refund. If the customer has taken out optional insurance covering the interruption of the trip, the customer must comply with the terms and conditions set out in the insurer’s general conditions.

Stadium Avenue is only committed to the services sold. Stadium Avenue shall not be held liable for any damages:
-Any services subscribed to by the customer other than those invoiced by Stadium Avenue.
-Any modification of the services at the client’s initiative.


The customer has the possibility of transferring his contract in its entirety (excluding insurance) to a third party, provided that he informs Stadium Avenue at least 15 days before the start of the stay. The customer will then be required to communicate precisely the names and addresses of the assignees and the new participants in the trip, justifying that they meet the same conditions to carry out the trip.

The transfer of the contract results in the application of costs (to be paid at the latest 15 days before the beginning of the stay) as follows:


(en jours ouvrables)

More than 60 days before departure 20€ per person
From 59 to 30 days before departure 40€ per person
From 29 to 15 days before departure 77€ per person
Less than 15 days before departure 153€ per person

As a reminder, insurance fees are neither refundable nor exchangeable.

The assignor and the assignee are jointly and severally liable for the payment of the balance of the total price of the trip as well as the costs incurred by the assignment.
Note: The resale to a third party of event tickets purchased from Stadium Avenue is strictly forbidden.


Stadium Avenue undertakes to respond to a reservation request within 48 hours (excluding weekends and public holidays).

If the client cancels his reservation before confirmation from Stadium Avenue, he will be charged the sum of 39€. If there is no response within 48 hours, the client has the option of cancelling his stay free of charge.

As a reminder, any reservation request is effective when payment has been received and the confirmation from Stadium Avenue has been sent to you.

Any cancellation request from the client must be communicated by e-mail or telephone to Stadium Avenue.

Cancellations will be charged a handling fee of 39€ per booking. In addition, the following cancellation charges apply as applicable :


(in working days)


(calculated on the total price of the trip, excluding insurance)

More than 60 days before departure 20%
From 59 to 30 days before departure 45%
From 29 to 15 days before departure 70%
From 14 to 8 days before departure 90%
Less than 7 days before departure 100%

NB : Any cancellation at the initiative of the customer of a reservation having benefited from a special offer will be invoiced at the rate of 100% of the total price of the trip (excluding insurance), regardless of the date on which it occurs.

In the case of cancellation of a stay including air transport on a regular flight, the cancellation fees apply as follows :


(in working days)


(calculated on the total price of the trip, excluding insurance)

More than 60 days before departure 50%
From 59 to 30 days before departure 70%
From 29 to 15 days before departure 80%
Less than 14 days before departure 100%

Stadium Avenue informs its clients of the existence of insurance contracts covering the cancellation of the trip, specifying that the insurance costs are not refundable within the framework of a reservation.


In the case of a single cancellation involving a change of accommodation to a single room instead of a double room as originally planned, the supplement is at the expense of the customer and must be paid prior to departure.

Cancellation, regardless of the date, does not exempt the customer from full payment of the sums due.

Air transport 

Air transport is subject to operational and safety imperatives that may cause delays beyond the control of Stadium Avenue. Stadium Avenue advises its customers to allow sufficient connection time for any connections. It is also advisable to avoid any commitment on the same day of the outward and return journeys.

Responsabilité du transporteur

Stadium Avenue uses different airline operators, which retain their own responsibilities towards the traveller.
The carrier’s liability is limited by the general terms and conditions appearing on the customer’s ticket.

In the event of damage or accident that may occur to passengers, their animals and their checked baggage, during the duration of the flight or during boarding and disembarkation operations, as well as when the carrier has custody of the checked baggage, the liability of Stadium Avenue shall not be higher than that of the carrier.

Stadium Avenue draws the traveller’s attention to the fact that all air travel requires at least one valid identity document. Stadium Avenue undertakes to provide the customer with diplomatic information relating to his or her destination, without however guaranteeing its accuracy. It is the responsibility of the customer to ensure compliance with the diplomatic regulations relating to the trip.

Perte ou vol des billets

Any loss or theft of the ticket and the resulting costs are the responsibility of the customer. If the customer is the victim of a loss or theft of his ticket, he must make a specific declaration to the police and the airline company and ensure its return at his own expense. However, a refund may be made at the discretion of the airline company. Stadium Avenue shall not be held liable in any way.

In addition, Stadium Avenue will do its utmost to reissue tickets whenever possible, depending on the destinations and airlines contracted. If reissuance is possible, the costs incurred shall be borne by the customer.

It is the customer’s responsibility to find out the size of luggage allowed in the hold and cabin of the flight to which he or she is assigned, as well as the items prohibited in the cabin and hold. Stadium Avenue cannot be held responsible:

  • Any denied boarding or confiscation of objects deemed dangerous by the airline and the airport authorities
  • .

  • Any refusal by the airline to check in or board baggage

Any lost or damaged luggage must be declared by the customer to the airline company and possibly to the insurer, if additional insurance has been taken out. Stadium Avenue will volunteer to assist the client in this process, but cannot be held responsible for any loss or damage.


Due to the nature of our business, Stadium Avenue reminds the customer that the description of the trips is the rule, but that it may be subject to change. If essential elements of the trip need to be modified before departure, Stadium Avenue will inform the customer by all means and will offer ::

  • The possibility of cancelling your trip at no cost.
  • The possibility to subscribe to a new offer.

If Stadium Avenue is forced to cancel a trip, it will inform the customer. The customer will then be refunded the full amount paid.

In the event of failure to pay for a stay within the prescribed time limits, Stadium Avenue will be obliged to cancel the trip. In this case, the cancellation is considered to be “at the customer’s initiative”. The cancellation conditions mentioned above shall then apply.

The travel descriptions may mention a minimum number of participants below which Stadium Avenue reserves the right not to provide the service. In this case, Stadium Avenue shall notify the customer by any means no later than 21 days before departure. The client shall then be reimbursed for all sums paid. At the express request of the customer, the sums paid may in certain cases be reused when a substitute trip is taken out.


Cancellation or modification of the holding of the major sporting event chosen by the client for his trip is a case of major force. Stadium Avenue does its utmost to only offer departures for events deemed safe, but, not acting as the organiser of the event, cannot guarantee the exact holding of the event.

The customer shall not be entitled to any compensation if the cancellation or modification is imposed on Stadium Avenue by circumstances of force majeure (including any political or administrative decision…), and/or for an external event (including climatic event, such as hurricane, tornado, earthquake,…) which is imposed on Stadium Avenue, such as, in particular, and/or for security reasons (terrorism, attacks, etc.), and/or by decisions of any event organiser (including any decision made by the latter alone and without recourse to Stadium Avenue, the purpose or effect of which is to modify the nature, content or level of the services sold) relating to the stay, or due to a lack of participants. Certain stays are made in the context of national and international events for which Stadium Avenue adheres to or complies with the general terms and conditions for the organisation of the event defined by the organiser(s) and in which the organiser(s) reserve the right to impose on Stadium Avenue changes, particularly qualitative changes, in the allocation of tickets (e.g. change in seat category from one category of seats to another) or change of stadium. As Stadium Avenue cannot grant its clients more rights than it has itself, it reserves the right to pass on this change to its clients, including an increase in the price of the venue for the event in question, without the client being able to dispute this or claim any compensation. The conditions of this article apply in the event that the purchaser wishes to cancel an event for any reason whatsoever (force majeure, political circumstances, requisition, official travel, strikes, weather conditions, organiser, outside event imposed on Stadium Avenue, etc.), so that, in the event of the purchaser’s decision to cancel, the purchaser may not claim any compensation from Stadium Avenue.

Subject to the public order provisions of any law or any international treaty or convention, in particular with regard to air transport, the customer may cancel the contract concluded with Stadium Avenue in the event of force majeure as defined by case law within the meaning of article 1218 of the Civil Code or a risk to his or her safety as a traveller; in this case Stadium Avenue may not claim any compensation from the customer. In the event that an event (cultural, sporting, etc.) is cancelled by the organiser even though Stadium Avenue has not sold the tickets for this event to the Client, if the Client decides to no longer proceed with the trip booked with Stadium Avenue, then the cancellation shall be the Client’s fault and the previously mentioned cancellation conditions shall apply.


We do our best to display as clearly as possible the colours and images of our products that appear on our shop. We cannot guarantee that the display of colours on your computer screen will be accurate.

We reserve the right, but are not obligated, to limit sales of our products or services to any person in any geographic area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions and product prices are subject to change at any time without prior notice, at our sole discretion. We reserve the right to stop offering a product at any time. Any service or product offerings on this site are void where prohibited by law.

We do not guarantee that the quality of all products, services, information, or any other merchandise obtained or purchased by you will meet your expectations, nor do we guarantee that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, at our sole discretion, reduce or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or from the same customer account, credit card, and/or orders that use the same billing and/or shipping address. In the event that we change or cancel an order, we may attempt to notify you by contacting you at the email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders which, in our sole discretion, may appear to be from merchants, resellers or distributors.

You agree to provide current, complete and accurate order and account information for all orders placed through our shop. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.


We may provide you with access to third party tools over which we have no monitoring, control or influence.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without any warranties, representations or conditions of any kind and without any endorsement. We shall have no legal liability arising out of or in connection with the use of these optional third party tools.

If you use the optional tools offered on the Site, you do so at your own risk and discretion, and you should consult the terms and conditions under which such tools are offered by the applicable third party vendor(s).

We may also offer new services and/or features on our site (including new tools and resources) in the future. These new features and services will also be subject to these Terms and Conditions of Sale and Use.


Certain content, products and services available through our Service may include material from third parties.

Third party links on this site may redirect you to third party websites not affiliated with Stadium Avenue. We are not required to review or evaluate the content or accuracy of such sites, and we do not guarantee or assume any responsibility for any content, websites, products, services or other materials accessible on or from such third party sites.

We are not responsible for any harm or damage in connection with the purchase or use of goods, services, resources, content, or any other transaction conducted in connection with these third party websites. Please read the policies and practices of third parties carefully and make sure you understand them before engaging in any transaction. Any complaints, claims, concerns, or questions regarding the products of these third parties should be directed to the same third parties.


If, at our request, you submit specific content (for example, to enter competitions), or if without our request, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by e-mail, by post, or otherwise (collectively, “Comments”), you grant us the right, at any time and without restriction, to edit, copy, publish, distribute, translate and otherwise use in any media any Comments you send to us. We are not and shall not be obligated to (1) maintain the confidentiality of any Comments; (2) pay compensation to anyone for any Comments provided; or (3) respond to any Comments.

We may, but are under no obligation to, monitor, edit or remove content that we believe, in our sole discretion, is unlawful, offensive, threatening, abusive, defamatory, libelous, pornographic, obscene or otherwise objectionable, or infringes any intellectual property or these Terms and Conditions of Sale and Use.

You agree to write comments that do not violate the rights of third parties, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain any illegal, defamatory, offensive or obscene content, nor will they contain computer viruses or other malicious software that could in any way affect the operation of the Service or any associated website. You may not use a false e-mail address, pretend to be someone you are not, or try to mislead us and/or third parties as to the origin of your comments. You are entirely responsible for all comments you post and for their accuracy. We take no responsibility and disclaim any liability for any comments you or any third party post.


The submission of your personal information on our shop is governed by our Privacy Policy. Click here to view our Privacy Policy.


From time to time, there may be information on our site or in the Service that could contain typographical errors, inaccuracies or omissions that could relate to product descriptions, prices, promotions, offers, product shipping costs, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders, if any information on the Service or on any related website is inaccurate, at any time without notice (including after you place your order).

We are under no obligation to update, modify or clarify any information in the Service or on any associated website, including but not limited to pricing information, except as required by law. No fixed date for updating or updating in the Service or on any other associated website should be relied upon to conclude that the information in the Service or on any other associated website has been changed or updated.


We do not warrant or make any representations that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that any results that may be obtained through the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through the Service are (unless otherwise expressly stated by us) provided to you “as is” and “as available” for your use without representation, warranties or conditions of any kind, either express or implied, including all implied warranties of merchantability or merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

In no event shall Stadium Avenue, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, revenues, savings, data, replacement costs or any similar damages, whether in contract, tort (including negligence), strict liability or otherwise, arising out of your use of any service or product from the Service, or in respect of any other claim relating in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind arising out of your use of the Service or any content (or product) published, transmitted, or otherwise made available through the Service, even if you have been advised of the possibility thereof. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.


In the event that any provision of these Terms and Conditions of Sale and Use is held to be unlawful, void or unenforceable, such provision may nevertheless be enforced to the fullest extent permitted by law, and the unenforceable part shall be deemed to be severed from these Terms and Conditions of Sale and Use, such severance shall not affect the validity and enforceability of any remaining provisions.


The obligations and liabilities incurred by the parties prior to the date of termination shall survive the termination of this Agreement for all purposes.
These Terms and Conditions are effective unless and until terminated. You may terminate these Terms and Conditions of Use at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.

If we determine, in our sole discretion, that you are failing, or if we suspect that you have been unable to comply with the terms of these Terms and Conditions, we may also terminate this Agreement at any time without notice to you and you will remain liable for all monies owed up to and including the date of termination, and/or we may deny you access to our Services (or any part thereof).


Any failure on our part to exercise or enforce any right or provision of these Terms and Conditions of Sale and Use shall not constitute a waiver of such right or provision.

These Terms and Conditions of Sale and Use or any other policies or operating rules that we publish on this site or in connection with the Service constitute the entire understanding and agreement between you and us and govern your use of the Service, and supersede all prior and contemporaneous communications, proposals and agreements, whether oral or written, between you and us (including, but not limited to, any prior version of the Terms and Conditions of Sale and Use).

Any ambiguity as to the interpretation of these General Terms and Conditions of Sale and Use must not be interpreted to the detriment of the drafting party.


Questions concerning the General Terms and Conditions of Sale and Use should be sent to us at contact@stadium-avenue.com.